Shipping policy
Shipping Policy – Saudi Arabia
Delivery Coverage
We currently deliver to all major cities and regions across the Kingdom of Saudi Arabia (KSA).
Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
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Standard Delivery: 3–7 business days
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Delivery times may vary depending on your location, courier service, and unforeseen circumstances.
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout before payment.
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Occasionally, free shipping promotions may be offered.
Cash on Delivery (COD)
Cash on Delivery is available for eligible locations within Saudi Arabia. Additional COD charges may apply.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email so you can monitor your delivery.
Delays
While we aim to deliver on time, delays may occur due to weather conditions, courier issues, or high-demand periods. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address and contact details are accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete information.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact our support team within 24 hours of delivery with clear photos for assistance.
Contact Us
For any shipping-related questions, feel free to contact our customer support team. We’re always happy to help.
+92 313 6486720